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m11bet Privacy Policy for Your Account

m11bet Privacy Policy explains how we collect, use and protect the details connected with your account, wallet status and device access.

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What Our Privacy Policy Covers

m11bet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy applies when you create an account, complete phone verification, sign in from a mobile browser, contact account help or use the cashier connected with the m11bet lobby. We may receive account identifiers, contact details, verification results, device and browser signals, session records, support

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messages and payment references needed to match a transaction. A DANA, OVO, GoPay or QRIS reference helps us check wallet status without requiring us to store your wallet password. Bank transfer and virtual account references may also be retained for reconciliation. We use these records to
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provide access, detect unusual sign-in activity, answer requests and meet applicable obligations where local law permits. We do not ask for unrelated personal details simply to let you view the policy.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH PRIVACY

Get Privacy Policy Help Through Account Support

A clear contact route matters when a name, phone number or wallet reference appears incorrectly.

HOW WE HANDLE DATA

Privacy Controls Across Your m11bet Account

We keep the handling steps visible so you can understand what happens after each account action.

Account data

We use your account name, contact details and phone verification result to identify the correct account and manage access. We do not treat a game choice such as Mahjong Ways 2 as a reason to collect unrelated personal details.

Payment references

A DANA, OVO, GoPay or QRIS reference is used to match wallet status and investigate a receipt. Bank transfer and virtual account records support reconciliation, while secret PINs are not requested through account help.

Device signals

When you sign in on a phone or desktop browser, we may record device type, browser details, session time and security signals. These help us assess unusual access without reading unrelated files on your device.

Cookies

Cookies can remember sign-in state, security preferences and your choice about policy notices. You can remove them through your browser settings; removing required cookies may mean repeating the phone verification step.

Retention

We retain account, support and payment-reference records only for as long as needed for the stated purpose, account safety, dispute handling or applicable legal duties. When no purpose remains, we remove or de-identify them where practical.

Changes and contact

You can request correction, access or clarification through account help. Tell us which record is involved, such as a phone number or QRIS reference, and we will assess the request under local requirements.

Privacy Policy Answers Before You Join

These Privacy Policy answers focus on the account actions you are most likely to take before opening the m11bet lobby. They explain what we need, how wallet references are handled and which route to use when you want a record checked. If your situation is unusual, account help can review the specific details.

We use phone verification to confirm account access and reduce mistaken or unauthorised changes. The result is linked to your account record, and you can ask account help to correct an inaccurate phone detail.

Yes. The Privacy Policy covers DANA and QRIS transaction references used to match wallet status or investigate a receipt. We request the reference and date, not your wallet PIN or password.

Device type, browser details and session signals help us recognise unusual sign-in patterns and protect your account. We use these signals for access safety, not to inspect unrelated content stored on your phone.

Open the account-help route while signed in and ask for a personal data access request. State the account detail involved, such as phone verification or a GoPay reference, so we can locate the correct record.

You can request a correction through account help. Explain what is wrong and provide the updated detail, but do not send a password, PIN or full wallet credentials. We may verify account ownership first.

We keep account, support, device and payment-reference records for the period needed for their stated purpose, account safety, disputes or legal duties. Records are removed or de-identified when no valid purpose remains where practical.

It applies to personal data handled through supported Indonesia access, while availability and eligibility depend on local law. If you are unsure whether access is permitted, check the rules that apply in your location.

m11bet Privacy Policy for Your Account

Get Privacy Policy Help Through Account Support

Privacy Controls Across Your m11bet Account

Account data

Payment references

Device signals

Cookies

Retention

Changes and contact

Privacy Policy Answers Before You Join

01 What does the m11bet Privacy Policy say about phone verification?

02 Does the Privacy Policy cover DANA and QRIS references?

03 Why does m11bet collect device and browser details?

04 How can I request my personal data under this Privacy Policy?

05 Can I ask m11bet to correct account information?

06 How long does the m11bet Privacy Policy keep my records?

07 Does this Privacy Policy apply to access from Indonesia?

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